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  1. Surveys
  2. 2014
  3. June
  4. W
  5. Website Test Survey
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Hello,

You are invited to participate in our website test survey. We would like to know how you feel about our new website and if there is anything that can be improved. Please let us know if there is anything that is not working and we will try our hardest to fix it.

Your survey responses will be strictly confidential and data from this research will be only be used by us to improve our website.

Thank you very much for your time and support. Please start the survey now by clicking on the Continue button below.
 
 
What is your opinion on the following:
Very good Good OK Poor Very Poor N/A
Overall look of the website
Image quality
Text size & font
 
 
Now that you have used the website, how did you find the following stages of the order process?
Very Good Good OK Poor Very Poor N/A
Registration
Product search
Navigation using menus and buttons
Shopping basket
Checkout process
Order confirmation
 
 
What is your opinion on the product information shown?
Yes No N/A
Is there enough product information?
Is it well written and clear?
Is it easy to find the full product descriptions?
Did you find any errors or contradictions?
 
 
 
What type of device did you use to access the website? e.g. PC, Mac, tablet, phone
   
 
 
 
Which browser software did you use to access the website? e.g. Internet Explorer, Chrome, Firefox
   
 
 
 
Did you have any problems using the site?
   
 
 
 
Can you think of anything that could be improved?
   
 
 
 
Is there any other information you would like to see added?
   
 
 
 
Do you have any other comments that might be useful to us?
   
 
Thank you very much for taking the time to have a look at our new website and fill in this questionnaire. This information is very useful to us and your responses will help us to improve our service to you.
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