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  1. Surveys
  2. 2010
  3. November
  4. W
  5. Website User Interface Usability Evaluation
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Before you proceed with the survey, please visit these websites by clicking on the following links:
Original
Redesigned

Task:
Visit every page on the websites and look for information about the company and what it offers.
After doing so, please rate the usability of both websites by taking the survey twice, once for each website.

Try to respond to all the items.
For items that are not applicable, select N/A.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Which website are you rating?
 
Original
 
Redesigned
 
 
Personal
Beginner Intermediate Advanced Expert
How would you rate yourself as an Internet user?
 
General
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree N/A
I thought the website was easy to use.
The website is interesting and engaging.
I found the website unnecessarily complex.
The website responds quickly.
 
Layout
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree N/A
The website interface is pleasant.
I was able to differentiate between titles, text and links.
There are clear titles for each page.
 
Content
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree N/A
The information on the website is written in clear and simple language.
The information is easy to understand and follow.
The information is effective in helping me complete my tasks.
 
Navigation
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree N/A
I found what I was looking for quickly and easily.
I get what I expect when I click on things on the website.
The website is easy to navigate around.
The organization of the menus seems logical.
Remembering where I am on the website is difficult.
I felt that I had to click too many times to complete typical tasks in the website.
The website has short page scrolling.
 
Consistency
Strongly Disagree Disagree Slightly Disagree Slightly Agree Agree Strongly Agree N/A
The website has consistent page layout.
The website has consistent use of text in terms of font, size and colour.
The website has consistent use of navigation system.
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