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  1. Surveys
  2. 2016
  3. February
  4. W
  5. WMATA
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Exit Survey
 
 
Hello: As an employee separating employment with WMATA, we wish you well in your future. As you leave, we would appreciate your honest feedback regarding your experience as a WMATA employee. All employees separating employment with WMATA are asked to take this brief survey or provide their responses in an interview. It will take approximately 20 minutes to complete the questionnaire. It is important for us to learn your viewpoint. 

Your participation in this survey is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. 

Your survey responses will be strictly confidential and data from this survey will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have any questions at any time about the survey or the procedures, you may contact Monica Simon by email at [email protected]. 

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
What is your full name?
   
 
 
 
What is/was your position title?
   
 
 
 
Which was your employment status?
 
Temporary
 
Regular
 
 
 
What is/was your date of hire?
   
 
 
 
What is/was your effective date of separation from employment with WMATA?
   
 
 
 
What is/was your immediate supervisor's name?
   
 
 
 
What is/was your immediate supervisor's title?
   
 
 
 
Did you
 
seek another job outside of WMATA?
 
accept an unsolicited offer?

 
 
Please indicate the impact this factor had on your decision to leave.
No Impact Little Impact Moderate Impact Great Impact
Benefits including transit, vacation, telecommuting, etc.
Better position which best utilizes my skills and abilities
Better opportunity for career growth and learning
Career change
Daily commute to work
Responsibilities unrealistic/overwhelming
Responsibilities not challenging
Level of satisfaction with immediate supervisor
Level of satisfaction with department management
Level of satisfaction with WMATA leadership
No Impact Little Impact Moderate Impact Great Impact
Level of satisfaction with position and duties
Family and personal reasons
Flexibility or work hours/schedule or shift assignments
Higher pay/salary
Inadequate training provided
Lack of recognition
Location of assignment
Shift assignment or schedule
Retirement
Returning to school
Work relationships with direct reports, colleagues, etc.
 
 
 
Comments or suggestions on your primary reason for leaving:
   
 
 
How would you rate WMATA in the following areas?
Excellent Good Fair Poor Do not know
Anti-discriminatory practices
Accountability of employees' performance
Accountability of management
Accountability of employees' conduct
Commitment to safety
Communication from WMATA leaders
Contractor performance
Employee commitment to customer service
Employee morale
Employee recognition process
Excellent Good Fair Poor Do not know
Information Technology support
Job knowledge of supervisors
Job performance of the people you work(ed) with
Management of safety issues
Promotion opportunities
Resolving disputes/greivances
Equitable treatment for all employees
Leadership/Management commitment to customer service
Progressive, forward thinking, solution oriented organization
 
 
 
What comments or suggestions do you have overall about your experience working at WMATA?
   
 
 
Please rate your immediate supervisor's demonstrated abilities in the following area:
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Assigned work that suited employees' interests and abilities
Communicated policies and procedures
Developed cooperation among staff
Commitment to customer service
Commitment to safety
Fair and equitable treatment
Cooperation and teamwork
Gave clear directions for work assignments and responsibilities
Knowledge of the job
Leadership and motivation
Recognition and praise for a job well done
Regular and useful feedback about performance
Resolved complaints and issues promptly
Valued suggestions and new ideas
Progressive, forward thinking, and solution oriented
 
 
 
Other comments or suggestions about your supervisor:
   
 
 
In my current work/department:
Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Differing opinions were valued
I had enough support in my job
I made a difference in my job
I was comfortable speaking with managers about new ideas, work environment, etc.
Managers and employees communicated issues needed to reach goals
Staff was supportive of WMATA's safety culture
My skills were effectively used
My work was challenging
My work environment was safe, comfortable, and appropriately equipped
My work load was reasonable
People were accountable for day-to-day outcomes, decisions, managing costs and other budget related issues
I was allowed to implement suggestions
Work was cutting-edge and innovative; I was encouraged to think outside the box
 
 
 
What other comments or suggestions do you have about your work/department?
   
 
 
 
Have you witnessed at WMATA any fraud or violation of federal law?
 
Yes
 
No
 
 
 
If you have witnessed an act of fraud or violation of federal policy, please explain.
   
 
 
 
What other comments or suggestions would you like to share?