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Dear Customer,
At Gaga Baby, our goal is to capture the first special moments in your newborn's life, while providing you with service that reflects our dedication. We continually strive to improve our website and customer service resources so that we can most effectively respond to your needs. Please take a few minutes to complete the following customer satisfaction questionnaire. Your input will be used to ensure that we continue to meet your needs.
 
 
 
How would you rate your overall level of satisfaction with Gaga Baby photos?
 
Highly Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Dissatisfied
 
Highly Dissatisfied
 
 
How would you rate us on the following attributes:
Below Average Average Above Average
Customer service experience
On time delivery of service
Professionalism of photographers
Web site purchasing experience
Quality of photographs
Understanding of customers needs
 
 
 
Overall how would you rate your online purchase experience?
 
Excellent
 
Good
 
Average
 
Bad
 
Very Bad
 
 
 
What level of ease/difficulty did you find in navigating and purchasing from your online gallery?
 
Very Easy
 
Easy
 
Average
 
Pretty Difficult
 
Very Difficult
 
 
 
How satisfied are you with the purchase you made?
 
Highly Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Dissatisfied
 
Highly Dissatisfied
 
 
 
How satisfied are you with the service that you received?
 
Highly Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Dissatisfied
 
Highly Dissatisfied
 
 
 
Would you recommend our service to a friend?
 
Yes
 
No
 
 
 
Please add any suggestions you may have for how our service could be improved.
   
 
 
 
Please add a testimonial or additional feedback about your experience with Gaga Baby Photos.
   
 
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