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2010
November
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We really value the opinions and feedback of our clients.
In an effort to ensure we are providing the highest level of service we would like for you to complete the following customer satisfaction report.
Thank you very much for your time and support.
Please start with the survey now by clicking on the Continue button below.
Which services did you order? (check all that apply)
Water Damage
Mold
Carpet Cleaning
Fire or Smoke damage
Construction
Other
How did you feel about the phone conversation when you first called?
Excellent
Good
Average
Below Average
Poor
N/A
How did you like the first person you spoke with?
How easy was it to schedule an appointment?
Knowledge, ability of the dispatcher to answer your questions?
How did you feel about our team of technicians during the project?
Excellent
Good
Average
Below Average
Poor
N/A
Explanation of the service that was going to be performed.
Ability and willingness to answer your questions.
Professionalism.
How would you rate the service performed overall?
In general...
Yes
No
N/A
Did the Orange Restoration Team Technician tell you about additional services that we offer?
Do you feel that the service a good value for your money?
Based upon your experience, would you recommend Orange Restoration to a business associate, friend or family member?
Is there any additional information you would like to share with us?
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