This free survey is powered by
  1. Surveys
  2. 2013
  3. March
  4. Z
  5. Zara Customer Satisfaction
0%
Exit Survey
 
Are you ?
15-30 years 30-40 years 50 or more
Male
Female
 
 
 
How did you hear about Zara?
 
TV advertising
 
Magazines
 
From other customers
 
Other
 

 
 
How often do you
always often time by time rarely never
visit a zara store
find what you were looking for
 
 
The sales man was ..
strongly agree agree disagree strongly disagree
fully aware of the diffrent products
willing to help
quick to give assistance
 
 
 
Considering the overall value of your last purchase, was it
 
an exceptional value, worth more than you paid for it
 
a good value, worth about what you paid for it
 
a poor value, worth less than you paid for it
 
 
 
What do you like about zara?
 
it is cheaper
 
it is fashionable
 
good customer service
 
plenty of products to choose from (diversification of products)

 
 
In comparison with other stores,Zara' products are..
agree no diffrence disagree
cheaper
better quality
 
 
Based on your experience with Zara's products,how likely are you.. ?
very likely good chance unlikely highly unlikely
to buy again from Zara
to tell your friends