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Survey Templates Employee Evaluation Surveys Client Service Survey Template

Client Service Survey Template

4 Questions: Evaluation of quality of client service

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Employees of [DEPARTMENT] listen attentively to identify and understand all client concerns. Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree N/A My department responds promptly to client requests, despite a busy workload. Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree N/A My work group consistently provides courteous service even when the client is unreasonable Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree N/A Overall, how satisfied are you with the quality of the client service provided by your department? Dissatisfied Somewhat dissatisfied Neutral Satisfied Very Satisfied N/A

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