This customer satisfaction survey example is designed for a complete 360 CSAT evaluation and measurement of your client's or consumer's satisfaction levels with 21 unique questions to measure and evaluate Net Promoter Score, Customer Effort Score, CSAT, customer service satisfaction, etc. Use this sample questionnaire and start measuring and increasing customer retention, customer recommendation by existing users of your products and services, and upselling. This isn't industry-specific and can be fully customized as per your needs.