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Public Library Survey Questions + Sample Questionnaire Template

Public library survey questions template, is designed to collect feedback and opinion from anybody who is or wants to use public library. This survey template consists of questions that any researcher can ask to know about what services are important to the users and how would they like to rate these services based on their availability. This sample survey template consists of 20 + questions to collect first-hand feedback. This questionnaire can be customized to suit the need of a researcher.

Public libraries are accessible to the general public and is usually is funded from public sources, such as the taxes paid by the citizens. Using the public library requires an individual to create an ID for borrowing books, DVDs and other educational material. Public libraries are a good source of maps, town planners, notices etc. A public library is open to all categories of the community.

Below are the questions related to public library:

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1. Based on your complete experience with public library, how likely are you to recommend it to your family and friends?

Very Unlikely

Very Likely

2. On an average how often do you visit public libraries?

Daily

Weekly

Monthly

Less than once a month

Never

3. Rate the following library service. Please select the most appropriate answer option:

	Excellent	Good	Fair	Poor	Not sure
Customer service	Excellent	Good	Fair	Poor	Not sure

Collection of books, DVDs and other reference material	Excellent	Good	Fair	Poor	Not sure

Books and programs for children (classes, story-time)	Excellent	Good	Fair	Poor	Not sure

Computer and Internet	Excellent	Good	Fair	Poor	Not sure

Lending of books and other reference material	Excellent	Good	Fair	Poor	Not sure

Printers and other stationery	Excellent	Good	Fair	Poor	Not sure

Hours of operation	Excellent	Good	Fair	Poor	Not sure

Library staff	Excellent	Good	Fair	Poor	Not sure

Overall library functionality	Excellent	Good	Fair	Poor	Not sure

4. How did you find out about the library services? Select all that is applicable

Library website

Social Media Platform

Newspaper

Newsletter

Flyers

Other

5. How important are the following services to you?

	Extremely Important	Very Important	Important	Somewhat Important	Not Important
Borrowing books, DVDs, reference material etc.	Extremely Important	Very Important	Important	Somewhat Important	Not Important

Research assistance from the library staff	Extremely Important	Very Important	Important	Somewhat Important	Not Important

Computers and Printers	Extremely Important	Very Important	Important	Somewhat Important	Not Important

Assistance for using computers and printers	Extremely Important	Very Important	Important	Somewhat Important	Not Important

Study Rooms/Meeting Rooms	Extremely Important	Very Important	Important	Somewhat Important	Not Important

Community meeting rooms	Extremely Important	Very Important	Important	Somewhat Important	Not Important

Access to free WiFi	Extremely Important	Very Important	Important	Somewhat Important	Not Important

Photocopier	Extremely Important	Very Important	Important	Somewhat Important	Not Important

Availability of newspaper magazines etc.	Extremely Important	Very Important	Important	Somewhat Important	Not Important

6. Please select your age category.

Under 18

18-24

25-34

35-44

45-54

55-64

Above 64

7. Please select your highest level of educational qualification

High school

Some college

Trade/vocational/technical

Associates

Bachelors

Masters

Professional

Doctorate

8. What is your preferred language?

English

Spanish

French

German

Other

9. What is your employment status?

Full-time employment

Part-time employment

Unemployed

Self-employed

Home-maker

Student

Retired

Military

10. How does the library benefit your community?

11. Is there anything else you would like to add to make the library services better?

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Public Library Survey Questions + Sample Questionnaire Template

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