This resort and hotel satisfaction survey questionnaire has the right set of questions for general and targeted hotel feedback surveys. Survey templates such as this one help hotels collect insights from their guests and take decisions to serve them better. One of the questions, "According to your most recent experience, rate the following attributes?" will help hotels understand customer opinions about the quality of various attributes. Use this sample questionnaire to discover scopes of improvement and make your hotel's services better with each visitor.

What is Hotel Survey?

A hotel survey is a type of research instrument used to collect feedback and opinions from guests about their experience staying at a hotel. It typically consists of a set of questions designed to evaluate various aspects of the hotel, such as the quality of the amenities, the cleanliness of the rooms, the level of customer service, and the overall satisfaction of the guests. The survey may be conducted in various formats, such as online, paper-based, or through interviews, and is often used by hotels to gather feedback from guests to improve their services and enhance their overall guest experience.

Free Hotel Survey Templates for Guests

These templates are pre-built surveys designed by experts to capture the most relevant and vital feedback from hotel guests. By using free hotel survey templates, such as those offered, hoteliers can save time and effort in survey creation and focus on analyzing the data collected to make data-driven decisions. You can easily use or customize our templates according to the hotel's unique requirements. Our free hotel survey templates allow to gain valuable insights into their guests' experiences and take the necessary steps to improve their services and grow their businesses.