Retail website customer evaluation survey questions + Sample questionnaire template

Retail Website Customer Evaluation Survey Template offers questions about visit history, success in finding products searching for and customer satisfaction. For example, this template has questions about the frequency of website visits, usage of the internet to get information and other such details. This QuestionPro questionnaire sample offers an exhaustive options list for the survey makers to edit and send out to their respondents.

Retail website customer evaluation survey questions + Sample questionnaire template

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Thank you for taking the time to fill out the [Company] online survey. This information will only be used to help us to serve you better. How often do you visit our site? Every Day Several Times a Week Several Times a Month About Once a Month Less than Once a Month This is My First Visit Here How did you get to our site? I knew the site Name Search Engine Guessed the Address Saw on TV, Heard on Radio Newspaper or Magazine Ad Friend Told Me Internet Ad Link from Another Page How often do you use the web to find product information? Everyday Several Times a Week About Once a Week Several Times a Month Did you find what you were looking for on our site? Yes, I found exactly what I was looking for Yes, but not the Brand/Size/Color/Etc. I found a related product, but not what I wanted No, I didn't find what I was looking for Other (Please Specify) If you did not find exactly what you wanted, please explain what you were looking for. Question type setup error. Please contact support to resolve. If you have a suggestion or recommendation to improve our site, please provide it below. Last, but not least, please provide your E-Mail address. If you raised important issues, we'd like to respond. Thank you for your time.