Online store survey questions + sample questionnaire template

Online Store Survey Template offers questions about the retail website, product and customer satisfaction. This sample can be edited to include more questions which help in gaining insights about how to make the online store better and equipped with products which customers would love to purchase. This can be done by editing the QuestionPro sample questionnaire and improving the quality of the online store.

Online store survey questions + sample questionnaire template

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Thank you for visiting our on-line store. Our goal is to provide you with exactly the products and service that you are expecting. Please take a minute to tell us how well we meet your needs. How often do you visit our site? EVERY DAY SEVERAL TIMES A WEEK SEVERAL TIMES A MONTH ABOUT ONCE A MONTH LESS THAN ONCE A MONTH THIS IS MY FIRST VISIT HERE How did you get to our site? I KNEW THE SITE NAME SEARCH ENGINE GUESSED THE ADDRESS SAW ON TV, HEARD ON RADIO NEWSPAPER OR MAGAZINE AD FRIEND TOLD ME INTERNET AD LINK FROM ANOTHER PAGE How often do you use the web to find product information? EVERYDAY SEVERAL TIMES A WEEK ABOUT ONCE A WEEK SEVERAL TIMES A MONTH Did you find what you were looking for on our site? YES, I FOUND EXACTLY WHAT I WAS LOOKING FOR YES, BUT NOT THE BRAND/SIZE/COLOR/ ETC. I FOUND A RELATED PRODUCT BUT NOT WHAT I WANTED NO, I DIDN'T FIND WHAT I WAS LOOKING FOR IF you did not find exactly what you wanted, please explain what you were looking for. Do you have one or two specific suggestions about how we should add to or improve the site? You are one of our valued customers, please complete the following information. Name Address City State Zip Phone E-mail I am interested in recieving information about special sale prices, products and offers. YES NO THANK YOU FOR YOUR TIME.