Products

Survey software Leading survey software to help you turn data into decisions. Research Edition Intelligent market research surveys that uncover actionable insights. Customer Experience Experiences change the world. Deliver the best with our CX management software. Workforce Powerful insights to help you create the best employee experience.
Solutions

Industry Gaming Automotive Sports and events Education Government

Travel & Hospitality Financial Services Healthcare Cannabis Technology

Use case NPS+ Communities Audience Contactless surveys Mobile

LivePolls Member Experience GDPR Employee Experience Conjoint
Resources

Blog eBooks Survey Templates Case Studies Training Help center
Features
Pricing

Español Português Nederlandse Deutsch Сервис опросов العربية Français Italiano 日本語 Türkçe Svenska Hebrew IL ไทย

+1 800 531 0228 +91 9650778590 +52 55 8421 2884 +49 309 160 7401 +44 20 7081 3228 +61 2 8074 5080 +971 585 998 383

Log In Log In

SIGN UP FREE

Survey Templates Service Evaluation Surveys Service Satisfaction Survey Template

Service Satisfaction Survey Template

General product/service customer satisfaction, use, recommendation survey

use this free template

Preview this template


How long have you used [SERVICE]? Less than one month 1 to 6 months 6 months to a year 1 to 3 years Over 3 years Never Other How often do you use [PRODUCT/SERVICE]? Daily Once/week or more 1 to 3 times a month Once/month Every 2-3 months 2-3 times a year Other Overall, how satisfied are you , with [PRODUCT/SERVICE]? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied How likely are you to use/purchase [PRODUCT/SERVICE] again? Very likely Probably Maybe Probably not Definitely not Never used Would you recommend [PRODUCT OR SERVICE] to others? Definitely Probably Maybe Probably not Definitely not Never used What recommendations would you offer for improving [PRODUCT/SERVICE]? Thank you for your feedback.

use this free template

Related templates and questionnaires

Product, Company, Customer Service Evaluation

23 questions

Customer Multi-Mode Service Evaluation Survey Template

18 questions

Client Service Satisfaction Survey Template

21 questions

Help center Live Chat SIGN UP FREE

Tour

Sample Questions
Sample Reports
Survey Logic
Branding
Integrations
Professional Services
Security

Products

Survey Software
Customer Experience
Workforce
Communities
Audience
Polls Explore the QuestionPro Poll Software - The World's leading Online Poll Maker & Creator. Create online polls, distribute them using email and multiple other options and start analyzing poll results.
Research Edition
LivePolls

Resources

Blog
Articles
eBooks
Survey Templates
Case Studies
Training
Webinars
Coronavirus Resources

Pricing

All Plans
Nonprofit
Academic

Features Comparison

Qualtrics Explore the list of features that QuestionPro has compared to Qualtrics and learn how you can get more, for less.
SurveyMonkey
VisionCritical
Medallia

Solutions

Market Research Survey Software Real-time, automated and advanced market research survey software & tool to create surveys, collect data and analyze results for actionable market insights.
Employee Survey Software Employee survey software & tool to create, send and analyze employee surveys. Get real-time analysis for employee satisfaction, engagement, work culture and map your employee experience from onboarding to exit!
Customer Survey Software Robust, automated and easy to use customer survey software & tool to create surveys, real-time data collection and robust analytics for valuable customer insights.
Community Survey Software Use the community survey software & tool to create and manage a robust online community for market research. Collect community feedback and insights from real-time analytics!
Web Survey Software Powerful web survey software & tool to conduct comprehensive survey research using automated and real-time survey data collection and advanced analytics to get actionable insights.
Mobile Survey Software Leverage the mobile survey software & tool to collect online and offline data and analyze them on the go. Create and launch smart mobile surveys!
Business Survey Software Powerful business survey software & tool to create, send and analyze business surveys. Get actionable insights with real-time and automated survey data collection and powerful analytics!
Enterprise Survey Software Real time, automated and robust enterprise survey software & tool to create surveys. collect data and analyze responses to get quick actionable insights.
Email Survey Software Robust email survey software & tool to create email surveys, collect automated and real-time data and analyze results to gain valuable feedback and actionable insights!
SMS Survey Software Use the power of SMS to send surveys to your respondents at the click of a button. SMS survey software and tool offers robust features to create, manage and deploy survey with utmost ease.
Offline Surveys
Customer Satisfaction Surveys
Net Promoter Score (NPS) Learn everything about Net Promoter Score (NPS) and the Net Promoter Question. Get a clear view on the universal Net Promoter Score Formula, how to undertake Net Promoter Score Calculation followed by a simple Net Promoter Score Example.
Conjoint Analysis
GDPR & EU Compliance
Likert Scale Complete Likert Scale Questions, Examples and Surveys for 5, 7 and 9 point scales. Learn everything about Likert Scale with corresponding example for each question and survey demonstrations.

Company

About us
Executive Team
Advisory Board
Clients
Partners
Testimonials
In the news
We are hiring
Media Kit
Brand
Contact Us

QuestionPro in your language

Encuestas Online
Pesquisa Online
Umfrage Software
Сервис опросов
برامج للمسح
Logiciel d'enquête

Awards & certificates

The Experience Journal

Find innovative ideas about Experience Management from the experts

© QuestionPro Survey Software | +1 (800) 531 0228
Sitemap
Privacy Statement
Terms of Use

Creating a survey with QuestionPro is optimized for use on larger screens -

Though you're welcome to continue on your mobile screen, we'd suggest a desktop or notebook experience for optimal results.

Back to questionpro.com

Continue to Login