Social Surveys

Movie Rental Survey Template

Movie rental survey template by QuestionPro is created with a view to understanding attitude about renting movies and editing questionable content. This sample survey template consists of example and questions that allows a survey creator to gain in-depth insights about movie rental, purchasing and downloading habits. This questionnaire includes questions about editing objectionable content in movies and restrictions a viewer can exercise on such content.

Social Surveys

Association Member Survey Template

Association member survey questions template by QuestionPro includes sample questionnnaire and examples to understand the level of satisfaction of association members through various activities that are conducted from time to time. This questionnaire includes demographic questions to get complete information of respondents. This survey template can be deployed to respondents to get an honest feedback about the functionality of an association and level of participation of its members.

Social Surveys

MEPS Recruiter Survey Template

MEPS recruiter survey template by QuestionPro is a recruitment evaluation survey template to understand the level of satisfaction of participants for the recruitment process of United States Military Entrance Processing Station. This sample survey template consists of questions and examples of overall facilities provided during the recruitment process and service they were recruited for. This questionnaire is designed to collect feedback about the facilities offered, for example, cleanliness of the room where the participants stayed or transportation made available on the day.

Social Surveys

Community Service Agency Volunteer Survey Template

Community service agency volunteer survey template by QuestionPro is designed to collect volunteer employee perceptions of an organization and their contributions. This questionnaire consists of questions and examples to understand the source of information regarding the position advertised for and any suggestions or feedback to improve the working of the organization. This sample survey template can be customized according to the needs of a researcher.

Social Surveys

Compatibility Test Survey Template

Discover your love compatibility with our dating survey questions. This free matchmaking test includes questions on personal interests, relationship goals, and communication preferences to help you find the perfect match. Get insights into someone's dating style and what makes them unique. Find love today with our dating assessment test.

This online dating questionnaire collects insights into a couple's compatibility based on their personal goals, likes and dislikes, and more. Choose a partner based on the most compatible match and have a happy dating life.

Social Surveys

Volunteer Recruitment Survey Template

This non-profit volunteer recruitment survey template provides the top 10 questions used while recruiting volunteers for a cause. You can customize this sample questionnaire to add or edit questions and answers. Use these volunteer recruitment questions to understand the skills, experience, and availability of the candidates for community service. This template will help you learn more about their preferences and help you arrange a meeting with them.

You can analyze responses to the volunteer recruitment survey and generate reports to recruit volunteers. It can also be customized to gain insights into their expectations and the factors that would affect the satisfaction level. The recruitment survey questionnaire usually includes questions such as volunteer inclinations, contribution potential work schedules, etc. to seek information about volunteer candidates.

**QuestionPro offers a waiver to Non-profit organizations thereby contributing in a way towards a social cause.

Social Surveys

Church Survey Template

As membership in the church continues to decline, it gets imperative for the leadership to conduct a church survey.

This survey template consists of multiple survey questions that collect feedback about why parishioners attend church, whether they will continue to attend and if their spiritual needs are being met. Ask church member survey questions to know the satisfaction levels of congregants, whether they feel welcomed and how they feel about supporting the church financially. Know whether they agree or disagree with the preaching styles and teachings of priests.

Social Surveys

Happiness Survey Template

This sample happiness survey template and questionnaire lets you measure your survey respondents' happiness. This questionnaire template collects demographic information and aspects of life that give them satisfaction and bring joy to their daily lives.

This sample online survey template has been designed in consultation with industry experts. It delves into areas and factors that affect the respondent's happiness quotient. Use this template to get a better understanding of your respondents' happiness for better market research. Get details on what makes your respondents happy or sad.

Social Surveys

Media Accountability Survey Questions

Media accountability survey questions is a questionnaire to gather information what people think about the various media sources. This survey aims to identify perceptions of accountability as manifestations of claims to responsibility and factors that affect the accountability. Media accountability is a term which is often used, however is not clearly defined. It means all mass media has to be accountable in the public's interest. Since the concept is not clearly defined, it will often result with media owners having commercial interests. Due to such reasons, often media sources have to work around to create a positive accountability for their channels. Such a survey template can be used by various media channels to make wise decisions to improve their accountability. It can also be used to educate the general public with findings that showcase the factors that affect media accountability.

In the current scenario, Media accountability has been in talk a lot during the recent political elections in the United States of America. During the elections, media was criticized a lot on the basis that they had been biased to certain parties and politicians. In such a case, media accountability questionnaire can prove to be a boon for these media sources to keep their reputation and accountability strong.

Following are the questions to gather information about public's perception about media accountability and the factors that affect them.

Social Surveys

Gun Control Survey Questions

Gun control survey questions are a questionnaire to gather information on what people think about gun violence, gun control, factors, and effects of possession of firearms. This survey aims to identify public opinion to understand if possession of guns/firearms is needed for self-defense, or is it the reason for increasing the crime rate. The push to possess firearms for self-defense and preventing injury is a false notion. For most people around the world, it is simple. More guns mean more crime and more death. Since policies and laws often influence the general population, such a survey will help gather opinions about gun control, gun violence, and research on gun study.

There are tens of thousands of deaths and injuries related to gun violence in the United States. As 2020 begins, on the new year's day, gun violence claims 177 lives. In 2013, there were around 73,505 nonfatal injuries and 33,636 deaths because of firearms. We keep hearing about people carrying weapons attacking the general public in the news. One of them talked about the incident was in 2012 in Connecticut. A 20-year-old man with loaded pistols and semi-automatic rifle killed around 26 people in a school in Newton. A 2017 study in the American Journal of public health stated there was a rise of 8.6% homicide rates due to firearms. The American population in 2014 was around 319 million people, and US civilians owned 371 million guns. According to the recent study, the US population was the one who holds all of these weapons.

The following are the questions to gather information about the public's perception of media accountability and the factors that affect them.

Social Surveys

Disaster Management Survey Questions

Disaster management survey questions is a questionnaire to gather information about the impact of disasters on communities, and the measures they undertake to respond to disasters and how can the risk be reduced. This survey aims to identify public knowledge about disasters and what are the procedures they undertake to respond to disasters. A disaster is a sudden event which disrupts the functioning of a community and caused human, material, economic and environmental losses. Disaster are mostly caused due to nature but sometimes can have a human origin. Disaster management is organization and management of resources and responsibility. It refers to procedures a community can carry out to protect and preserve as much life and property as possible.There are various types of disasters that can occur namely, floods, droughts, hurricanes, tornadoes, wildfires, earthquakes, Tsunamis, volcanic eruptions, epidemic, etc. Such a survey can be helpful to understand how many people are aware of disaster management and accordingly they can be trained for different types of disasters. This will also help understand how much awareness has to be generated to make most people ready and be prepared in case of disasters.

Disasters can be very tragic and can have a very large impact. They will leave a trail of injury, deaths, loss of livestock, loss of property, and economic losses. The event with the highest death toll since 1980 was the Boxing day tsunami in South East Asia which claimed the lives of 220,000 people. In 2017, 335 natural disasters affected 95.6 million people, 9697 deaths and costing a total of $335 billion. In Asia, most disasters are floods and storms, with 44% of all disaster events, 58% total deaths and 70% of total people affected. Despite all of this, America has reported the highest economic losses representing 88% of the total cost from 94 disasters.

Following are the questions to gather information about disaster management knowledge and preparedness for any disasters.

Social Surveys

Quality of Life Survey Template

This quality of life survey template helps collect demographic and quality of life data from a wide range of respondents. These survey questions also collect data about an individual and society in general on various parameters like the overall quality of life, natural environment, health, housing, community, overall well-being, and community and social culture. The most effective use of this survey is for any council, government, consortium, school, or organization to collect data about the quality of life of those associated with them. According to the US News, in 2020, Canada ranks number one in quality of life.

Social Surveys

Social Networking Survey Questions

Social networking survey questions is a questionnaire to understand which social media channel will be the most effective to reach your market segment. This survey aims to identify how the audience uses social media and to discover which is the best social media platform to target the required audience.

Social networking sites have become one of the most viewed sites in the world. The general population spends hours on these sites for various reasons like entertainment, to communicate with customers, or even to conduct market research. The number of social media users in the world is currently at 3.19 billion. From a recent survey, it was observed that around 68% of the American population uses Facebook and around 3/4th of that population accesses it daily. Other than Facebook, there are many more social media sites that are booming nowadays, namely Snapchat, Instagram, LinkedIn, Twitter. Etc. These websites also have a niche of their own and can be used for different purpose. For example: most professional connections in these days are made on LinkedIn and many a times even sales leads are closed on LinkedIn. Understanding the importance of social networking, a social media survey would enable a company to find out the most effective channel to reach its market segment.

Following are the questions to gather information about social networking channels:

Social Surveys

Public Library Survey

Public library survey questions template, is designed to collect feedback and opinion from anybody who is or wants to use public library. This survey template consists of questions that any researcher can ask to know about what services are important to the users and how would they like to rate these services based on their availability. This sample survey template consists of 20 + questions to collect first-hand feedback. This questionnaire can be customized to suit the need of a researcher.

Public libraries are accessible to the general public and is usually is funded from public sources, such as the taxes paid by the citizens. Using the public library requires an individual to create an ID for borrowing books, DVDs and other educational material. Public libraries are a good source of maps, town planners, notices etc. A public library is open to all categories of the community.

Below are the questions related to public library:

Social Surveys

Professional Networking Survey Questions

The professional networking survey is a questionnaire that collects feedback from people about their professional networking preferences and interests. This sample survey template consists of questions that help understand a participant’s satisfaction levels and areas that need work. These survey questions can be tweaked to know if the respondent attends offline events or uses professional networking sites or both and how referenceable they are.

Social Surveys

Use Of Plastic Bags Survey Questions

Use of plastic bags survey questions is a questionnaire to understand the perception of the public on abolishing the use of plastic bags. This survey aims to identify the factors that influence the use of plastic bags and what are the reasons behind not choosing to abolish them.

It has been proven through recent studies, that usage of plastic bags has increased tremendously. Plastic bags are made of non degradable material and are a problem to the environment. Plastic items are said to take around 1000 years to decompose and hence if the usage of plastic bags continues, it will be major concern for everyone. Thus, a lot of governments are taking up initiatives to curb the usage of plastic bags and plastic items by the citizens. However, there are some parameters which are still restricting the switch to degradable material. In order to understand the reason why, use of plastic bags survey will give an insight to the researcher with the factors that are influencing public's choice.

Following are the questions to gather public opinion about the usage of plastic bags and the factors that influence their choice.

Social Surveys

NBA Survey Template

This NBA survey helps to know more about the choices of people who watch basketball and even attend games. These NBA survey questions collect data about favorite teams, players, and stadiums along with the perceived most important position on the field.

The survey template also helps understand people's perceptions about if the player's salaries are justified. You can use this NBA survey template to know how fans and spectators connect with a brand and how to fortify this relationship.

You can use this ready-made questionnaire as it is or customize it to as per your needs.

Voice of the customer Surveys

Loyalty Acid Test - Fundraising Version Survey Template

This loyalty acid test survey template checks the commitment of your donors for charity or non-profit organization. These donor survey questions can be used to calculate the flow of funds and create a strategy to reach out donors.

This sample loyalty acid test questionnaire collects the feedback from donors and can be customized as per your needs. Know how their experience was and learn if they have any suggestions for your charity.

Voice of the customer Surveys

Value Propositions Survey Template

Use these value proposition survey questions for your voice of customer surveys. This sample questionnaire template measures both the satisfaction and the importance of your value propositions to your customers. With this questionnaire, you can gauge the value in your products as perceived by your customers and use it to boost customer satisfaction and loyalty.

This free value proposition survey template can be used to learn how satisfied customers are with your staff and products. It is ready to be used in your research studies and can be customized as per your needs.

Voice of the customer Surveys

Emotional Ties Survey Template

Use this free emotional ties survey template to check if your customers really have an emotional tie with your company or brand. Find out what emotions your customers have when they think about your business.

Knowing if your customers are emotionally connected to your brand will help you predict your future sales and formulate a product strategy. Stronger ties suggest higher customer loyalty and satisfaction.

This sample emotional ties survey questionnaire is ready to be used in your research studies. You can also customize it as per your needs.

Voice of the customer Surveys

Customer feedback - Smiley rating Survey Template

Use this smiley rating questionnaire template to attract and engage customers while answering a survey. Choose ready-made smiley options or upload your custom smileys. You can customize the survey questions as per your needs.

Collect customer satisfaction feedback about your product or service using this free smiley survey questions template. Our sample online survey questionnaire will help you design surveys that are easily interpretable by end-users, refrain from using monotonous text, and increase customer responses.

Voice of the customer Surveys

Mobile app user experience survey template

The mobile app user experience survey template will support you to learn what is the perception, current experience, and expectation of your customer when using your mobile app.

In this voice of the customer survey template questionnaire sample, you will find NPS, Matrix-style, smiley rating, multichoice and open-ended questions already created for you to start using.

If you would like to learn more about your customers' needs, understandings, and what type of emotions they feel while using your app, then go ahead and try the mobile app user experience survey template! It will help you not to start from scratch, saving you valuable time and ultimately using it as a guide to ask the right questions to your end-user.

Product Surveys

Product Evaluation Survey Template

Gather feedback from your customers regarding the company, product, customer service, intention to return, and more. Use this free product evaluation survey template and customize it to suit your needs.

Collect data to analyze product usage patterns, customer satisfaction and customer experience . Use survey results to offer better products and services to your users.

Product Surveys

Laundry Usage Survey Template

Use our free laundry usage survey template and questions to understand the detergent usage pattern and collect data on user behavior. Know how often your audience uses a specific detergent and how they consider different brands. Evaluate laundry items and household laundry services with this sample laundry survey questions. You can also customize the questions and options as per your requirements.

Product Surveys

Consumer Product Registration Survey Template

Use our free consumer product registration survey questions to understand whether a product is a success or failure with the consumers, reasons for purchasing the products, and demographic segmentation.

Learn why consumers buy a product or service and what is their likelihood of purchasing the product from your company again. These consumer product questions help you to categorize your target consumers. Demographic consumer survey questions provide actionable insights into the purchase behavior of your target audience and assist in forming effective marketing strategies.

Product Surveys

Auto Dealer Owner Experience Survey Template

Below auto dealer satisfaction survey asks questions that evaluate the experience of an automobile or car owner. Know how they felt with the products and services of your dealership.

Use this sample auto dealer survey questionnaire to collect data on customer satisfaction and car buying experience. Generate reports and use survey results to improve the car buying experience of your customers.

Product Surveys

Online Bookstore Survey Template

This free online bookstore survey template can be used to collect feedback from your visitors and customers. Learn more about their experience and find out ways to improve it. Gather data regarding their e-commerce purchase habits, preferences and how they make buying decisions.

Use data to generate reports and improve the experience. You can also use this sample template to predict sales and manage inventory better. Online bookstore survey questionnaire is easy to use and can be customized in no time.

Product Surveys

Gasoline Purchases and Prices Survey Template

Ask free gasoline purchase questions and research at what price your customers can afford the gas. Collect data on purchase behavior, pricing, credit card usage and more. Use this sample gasoline customer satisfaction survey template to improve your customers’ experience.

Product Surveys

Product Use Satisfaction Survey Template

Use product satisfaction survey questions for collecting data on product use, satisfaction, improvement areas and more. Know if customers are willing to recommend your product to others. Use this free sample survey and collect powerful insights from customers.

This product feedback questionnaire can be customized to your needs. Learn more about your product use patterns and if your customers have any suggestions. Find out if they are likely to buy again and use the data to forecast sales.

Product Surveys

Product Installation Evaluation Survey Template

Installation service evaluation... quality of service, how well needs met, feedback.

Product Surveys

Warranty Demographics Survey Template

Demographic, purchase and product information for warranty survey.

Product Surveys

Market Potential Evaluation Survey Template

Willingness to use a new product (software), current usage habits, demographics.

Product Surveys

Product Search and Purchase Survey Template

Survey asking about product search including number of brands, prices and purchase of home electronics.

Product Surveys

Consumer Electronics Registration (Car Stereo)

Type of store purchased from, demographics, usage application.

Product Surveys

Home Electronics Purchase Survey Template

Home electronics purchase survey template includes questions related to family shopping habits, items purchased, and purchase process. It's an in-depth survey template which includes more than 10 questions to know the shopping behavior of people.

Product Surveys

Consumer Products Warranty Card Survey Template

Customer information, usage occasions, warranty identification information.

Product Surveys

Home Electronics Purchase Survey Template

Home electronics warranty survey template helps the survey creator in obtaining the information related to car stereo purchase information, decision process, and customer profile. This survey template also helps the companies to know the warranty plan of their customers.

Product Surveys

Product Satisfaction Survey Template

Product satisfaction survey with in-depth text feedback

Product Surveys

Product Use and Satisfaction Template

Evaluation of product use, satisfaction, repurchase expectations.

Product Surveys

Services Attitude Survey Template

Company Service Attitude from Brand Mindset by Duane Knapp

Product Surveys

Product Satisfaction Survey Template

General product/service customer satisfaction, use, recommendation survey

Product Surveys

Brand Mindset IQ Survey Template

From The Brand Mindset by Duane Knapp... Great Brand Management Book

Product Surveys

Product Awareness Survey

10 Product Awareness Attitude & Usage Survey Questions with sample questionnaire template. These survey questions evaluate some preliminary product awareness, discovery, usage, and attitude towards the product. Use this sample survey to understand consumer awareness of your product / services.

Product Surveys

Product/Service Design Survey Template

Product or service design evaluation

Product Surveys

QuestionPro : Product Use Satisfaction Survey Template

11 product satisfaction survey questions for a product feedback questionnaire to be used for researching product use, satisfaction, improvements and above all, if customers are willing to recommend your product to others. Use this free sample survey and collect powerful insights from customers.

Product Surveys

Podcast Survey Questions

This podcast survey template collects feedback about podcast consumption metrics. This questionnaire consists of multiple survey questions that can be used during the podcast launch phase to understand content placement and to evaluate the success of an existing podcast. Industry leaders have created this sample survey template with an in-depth understanding of the metrics that define the success of a podcast.

According to the recent study by Musicoomph, there are more than 850,000 active podcasts and more than 30 million podcast episodes.

Product Surveys

User Interface Survey Questions

The main objective of any business is to increase sales and revenue. For any business to be successful in generating sales, the user or customer must be satisfied with the product and user experience. The user interface survey questions play a vital role in achieving this goal.

User experience surveys are directly related to the user interface of the product. Having an attractive interface and ease of use will keep your customers happy and want to return.

What is a user interface survey?

A user interface survey is a research technique used to gather user information about their experiences using a certain user interface.

It tries to acquire information on user experience, their viewpoints, pain points, and actions in relation to an interface's design, usability, and overall effectiveness. User experience survey questions collect feedback on a product, service, or system's overall user experience.

Conducting user experience surveys will enable a company to evaluate the current user experience and find areas of improvement to optimize the product as per the demand.

According to a study by finance online, $13.6 billion is the estimated value of a website builder software market by 2027.

Importance of user experience survey questions

User interface survey questions help understand user experience and gain valuable insights. Key reasons why user experience survey questions are important:

User-centric design

User experience survey questions enable user-centric design. Organizations can better understand users' preference, want, and pain point through negative response and also with the more positive response.

Understanding user expectations allows designers to create interfaces that improve the user experience.

Driving Continuous Improvement

User experience survey questions promote continuous improvement. By routinely gathering user feedback, companies may identify areas for improvement and implement iterative design adjustments.

Measuring User Satisfaction with user experience surveys

User satisfaction levels can be measured using UX survey questions. Organizations can quantify user satisfaction with a product or service by providing rating scales or satisfaction-based surveys.

This information is useful for tracking changes over time, comparing performance to benchmarks, and identifying areas for improvement.

Enhancing Customer Loyalty

Customer loyalty and retention depend on a good user experience. Satisfied users are more likely to stay loyal, refer others, and help the organization succeed. Through UX survey questions, businesses can create engaging experiences that build loyalty.

Identifying Pain Points with user surveys

Organizations can uncover user frustrations and pain points through the best UX survey questions. Organizations may improve user experience by better understanding and prioritizing user pain points. User happiness and usability improve when pain spots are resolved.

How to conduct ux surveys

Before creating user surveys, you must first identify your goals. What kind of feedback are you searching for, and what do you intend to do with it?

You may wish to use net promoter scores to assess user sentiment or focus on obtaining user survey data to improve the user experience for a specific component of the product.

Being detailed can assist you in understanding the users from whom you may want to collect feedback and the multiple-choice questions to ask. Various UX survey tools enable you to develop several survey types to collect qualitative data or quantitative data.

Free Template with User Interface Survey Questions

Creating user experience surveys involves customizing them to your specific requirements and distributing them to collect responses. Following are the ux survey questions to understand the opinion of the user about the current interface of the product. Use this free user experience survey template according to your need:

Product Surveys

Energy Drinks Questionnaire Survey

Energy drinks survey questions is a questionnaire to understand public opinion energy drinks. This survey aims to identify the factors that influence the choice of energy drinks and what are the perceptions of a consumer about them.

An energy drink is a drink which is made of sugar and stimulating compounds that give a boost to the energy levels in an individual. These energy drinks usually have an impact on the cognitive performance and hence it can be very helpful to athletes. Even though there have been talks about the risks associated with excessive consumption of energy drinks, a lot of athletes still prefer having it. There are various brands in the market and most of the time brand names play a major role in the choice of energy drink. Using an energy drink sample survey template can help companies to understand public opinion and the factors that influence their choice. Using this data, companies can change their strategies to reach their segment market.

Following are the questions to gather information regarding energy drinks and the parameters that impact the choice of the brand.

Product Surveys

Apple vs Samsung Survey Questions

Apple vs Samsung survey questions is a questionnaire to understand customer opinions about Apple and Samsung smartphones. These survey questions aim to identify what are the factors that influenced the customer to purchase the particular brand and what are their perceptions about Apple or Samsung as a brand for smartphones.

When we talk about high-end smartphones, only two companies come to our minds, namely Apple or Samsung. We can say the market is divided in two segments, such as Apple users for iOS or Samsung for android OS. If someone was to shift or purchase a high-end smartphone, he would choose from an Apple or Samsung smartphone, as his first preference. Such a survey would enable the company to understand consumer opinions about these products and hence strategies can be made to reach the market segment accordingly and to grab a higher market share.

Following are the questions to gather information about users opinion about Apple or Samsung smartphones:

Service Evaluation Surveys

Product, Company, Customer Service Evaluation

As a rule of thumb, it is always important to ask your customers what they think about your product and service. Whether your product is very popular or has had a sudden sell drop, companies have to always ask the customer their feedback. As the access to commodities become more normal, customer experience is the one thing that can be your company's differentiator.

What can you improve? What is it that made the customer choose your product instead of another one from your competition? What are some suggestions or issues your customer is currently experiencing with your product?

The following survey is designed specially to answer the questions above. With open-ended, multi-select and close-ended questions, this survey will give you an advantage as to not start from zero your customer service evaluation survey, making you more productive.

Service Evaluation Surveys

Customer Multi-Mode Service Evaluation Survey Template

Customer service evaluation for web, phone, mail...

Service Evaluation Surveys

Client Service Satisfaction Survey Template

Client evaluates the company on customer service and meeting the company needs.

Service Evaluation Surveys

Service Evaluation Internet Service Provider Survey Template

Service evaluation and feedback for an Internet Service Provider.

Service Evaluation Surveys

New Services Concept Test Survey Template

Concept test for new services.

Service Evaluation Surveys

Customer Support Service Evaluation Survey Template

Customer support service evaluation survey.

Service Evaluation Surveys

Installation Services Survey Template

Installation service evaluation... quality of service, how well needs met, feedback.

Service Evaluation Surveys

Dealer Service Evaluation Survey Template

Automobile service evaluation and feedback.

Service Evaluation Surveys

Salesperson Evaluation Survey Template

Would you like to know how your customers and potential clients perceive your sales team?

The following salesperson evaluation form template will help you know whether or not your employees are delivering an efficient sales service that favors client retention and brand advocates.

By applying the sample salesperson evaluation survey template, you will be able to use the data to make the necessary adjustments to train your employees and improve customer experience. Make your sales process a complete success!

Service Evaluation Surveys

Automobile Service Evaluation Survey Template

Automobile service evaluation survey questions help any automobile dealership, car repair shops or any automotive services outlet, to ask customers the right questions to measure customer satisfaction. This fully editable sample questionnaire is a ready made template that you can modify and and use to collect valuable customer insights and grow sales by improving customer satisfaction.

Service Evaluation Surveys

Product/Service Evaluation Survey Template

Customer satisfaction with product or service with in depth comments

Service Evaluation Surveys

IT Help Desk Service Support Survey Template

Businesses can use our free help desk service support survey and sample questionnaire template to collect feedback on IT support services and staff. Analyze data to identify improvement areas in you IT team and offer better help desk support.

This sample IT help desk support questionnaire is ready to be used by any business that offers online and offsite customer support. You can customize the free template as needed and improve customer service. Measure customer satisfaction (CSAT) and grow your business.

Service Evaluation Surveys

Customer Service Representative Evaluation Survey Template

Good customer service is directly linked to customer satisfaction. If your customer service is good, your customers will be satisfied and will stay with you long durations. It is, therefore, necessary to continually evaluate the performance of your customer service representatives. It lets you know where you stand in terms of customer satisfaction and what areas need attention to elevate your customer service. Customer service representative survey questions collect feedback on the level of satisfaction of the customer based on the service provided by the representative. This sample questionnaire evaluates the effectiveness of customer service provided and what can be improved to provide better customer care.

Service Evaluation Surveys

Service Satisfaction Survey Template

General product/service customer satisfaction, use, recommendation survey

Service Evaluation Surveys

Software Sales Job Survey Template

SoftwareSalesJobs.com Online Career Management & Recruitment Portal

Service Evaluation Surveys

Airline Passenger Satisfaction

The airline passenger satisfaction survey is an in-depth feedback questionnaire that an airline sends to its passenger to collect feedback about the flying experience. This sample survey template helps collect data on a macro and micro level from all the passengers on each flight to monitor service quality and collect feedback about any deterioration of services. These survey questions can be tweaked to collect data about each aspect of a flight experience and manage services and training according to the customers expectations, wants and likes.