QuestionPro Case Studies

Hello Fresh

Survey technologies support HelloFresh in mastering the current internal challenges of agile and decentralized market research.

Danebury Research

Danebury Research produces market leading industry reports that help drive global PR and media coverage.

Turkington Martin

Turkington Martin uses QuestionPro to conduct visual concept testing on new residential sites and landscapes.

World Market

Learn how World Market transformed their company values with the support of QuestionPro's employee voice platform.

Simmons & Simmons

Simmons & Simmons used QuestionPro to create the AIMA Hedge Fund Confidence Index (HFCI) to measure sentiment and confidence.

Vestel

Vestel improved their product offerings, honed their consumer insights, and accelerated their business development efforts in the consumer electronics industry.

Awen

Awen is creating groundbreaking VR experiences for improving mental health, and is utilizing feedback to improve the user experience.

The One Page Talent Management 360 (OPTM360) is a unique product available through TSG and powered by QuestionPro. By providing participants with easy-to-understand, prioritized advice for changing their behaviors, it accelerates the move from feedback to action.

NISA

The National Independence Soccer Association (NISA), created a VoC program to engage with the audience and collected feedback through AskWhy surveys to enhance the fan experience across all touchpoints.

Kleen-Tech

Kleen-Tech uses the NPS question on inline email surveys to increase click and response rate by customers, gaining instant feedback and driving action.

Miral Destinations

QuestionPro CX enabled Miral Destinations to leverage data insights to enhance Abu Dhabi's tourism experiences by successfully improving customer satisfaction and operational efficiency.

Audi Volkswagen Middle East

Green Initiative - This case study highlights how Audi Volkswagen Middle East (AVME) partnered with QuestionPro and Tree-Nation to plant a tree on behalf of its customers for every completed survey response, promoting sustainability.

LC Waikiki

LC Waikiki transformed its textile retail with QuestionPro's advanced research and survey solutions, empowering data-driven decisions and unveiling consumer desires and preferences across the globe.

LegalShield

LegalShield used QuestionPro CX to collect customer feedback at various touchpoints and gather insights on how to improve their experience.

University of Newcastle

The University of Newcastle improved their researcher and student experience with QuestionPro's Research and Customer Experience solutions.

Madhi Foundation

The non-profit organization supports public education systems to collect data from parents, teachers, and administrative officials to track progress on student learning outcomes and conduct in-depth analysis on their programs.

Arcelik

Arcelik partnered with QuestionPro to build a unified, consistent, and actionable customer feedback channel. Their goal was to identify gaps in their customer experience and improve their respective offerings.

Northern Beaches Council

The Northern Beaches Council is working to bring in a new era for more than 250,000 Northern Beaches residents.

Energizer Holdings

Energizer Holdings, Inc.

The power solutions provider launches an online community portal for customer and prospect insights collection in a multi-competitor market with extremely low brand loyalty.

CSIRO

Commonwealth Scientific and Industrial Research Organisation - CSIRO

Voconiq’s Local Voices project within CSIRO switched to QuestionPro Offline Surveys to save time and effort on their project.

MCCA

Massachusetts Convention Center Authority

How MCCA is putting health and safety of employees and visitors first with the contactless health screens.

University of Tennessee, Knoxville

The Office of IT at University of Tennessee Knowxville chose to switch from Qualtrics to QuestionPro after a detailed feasibility research.

Dusseldorf Marketing

Learn how Dusseldorf used online surveys for customer experience management, event surveys and panel studies.

National Health Insurance Bahamas

Learn how online surveys helped NHI Bahamas to collect data and improve healthcare facilities.

BMW

Learn how the BMW Group conducts online studies using QuestionPro to obtain decision-relevant information more quickly.

American Cancer Society

American Cancer Society Case Study

Learn how QuestionPro is helping the American Cancer Society 'save lives - one survey at a time'.

Field Museum

Field Museum Case Study

Conduct culture assessment in order to understand employee sentiment, work culture, and how to improve it further.

Emergency Nurses Association (ENA)

Emergency Nurses Association (ENA) Case Study

QuestionPro helped ENA conduct an annual culture survey and analysis, identify those workplace behaviors which were driving success and those which were inhibiting it.

Dubai Airports

Dubai Airports Case Study

QuestionPro’s dynamic and versatile survey platform helps Dubai Airports with market research and efficient Customer Experience (CX) management.

Thales

Thales Case Study

Custom enterprise survey software for Thales to collect feedback at the point of experience and help their airline customers close feedback loop and improve service delivery quickly.

NHLBI

National Heart Lung and Blood Institute Case Study

Survey Software Solutions for The National Heart, Lung, and Blood Institute to improve the customer service and business processes.

Potbelly Sandwich Shop

Potbelly Sandwiches Case Study

QuestionPro Communities Panel Management Services for Potbelly, share customer feedback, get rewards with advanced integration capabilities.

Zynga

Zynga Case Study

Survey software solutions and conjoint analysis to improve customer intelligence for Zynga's online games such as Farmville and Mafia Wars.

Gannett

Gannett Case Study

QuestionPro Communities joined hands with Gannett to provide them with a comprehensive solution that allowed Gannett to innovate and expand their research internally.

Roku

Roku Case Study

Providing entertainment survey software solutions for Roku, allowing the company to make informed business decisions with complex analyses and reporting.

Rosetta Stone

Rosetta Stone Case Study

Providing Rosetta Stone a cost-effective hosted survey solution to meet their research needs enabling them to evaluate, and conduct a wide range of surveys.

Safeway

Safeway Case Study

Providing customer satisfaction survey solutions for www.safeway.com, analyzing satisfaction among users of its online home delivery service.

The Martin Agency

The Martin Agency Case Study

Quantitative Consumer Insights Solutions for The Martin Agency, providing data collection to understand travel tendencies of vacation travelers.

UCSF

UCSF Case Study

Survey Software solutions for University Research Studies for UCSF Department of Urology, facilitating a smooth operation of survey solutions.

Google

Google Case Study

Market Intelligence Solutions for Google, by capturing market intelligence data across multiple geographical locations.

First American

First American Financial Case Study

Automated Customer Feedback Solutions through which the engine distributes feedback surveys to the customers for First American Financial Corporation.

eTownPanel

eTown panel Case Study

Integrated Panel Management Solutions at eTown Solar Panels for recruiting panel members and conducting online research.

Kohler

Kohler Case Study

Survey Software Solutions for Kohler, system integration to track and gauge customer satisfaction.

Digital Hands

Digital Hands Case Study

Customer Satisfaction Survey Integration with SalesForce.com at Digital Hands, to create customized alerts for notification of low satisfaction scores.

US Bank

US Bank Case Study

Enterprise Survey Solutions for US Bank. Customer service feedback, and analyze customer experience.

Adecco

Adecco Case Study

Recruiting Survey Software Solutions for Adecco tracking responses from multiple continents, employees, and covers 15 different languages.

Career Builder

CareerBuilder Case Study

QuestionPro Applicant Experience Survey Solutions for Career Builder, resulting in a 75% increase in the intelligence revenue.

Dubai Parks and Resorts

Dubai Parks and Resorts Case Study

How Dubai Parks and Resorts reduced their research cost by 75% and increased survey responses by 7% with QuestionPro.

Muscat University

Muscat University Case Study

How QuestionPro helped transform Student Experience at Muscat University.

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