Portal Login

We've added a security layer on the member portal login side, where, the number of unsuccessful tries plays a major role.

It means that, on the portal, we'll be providing the maximum number of 6 attempts where the user has to login successfully to the account. If the user has consecutively 6 login fail attempts, their account will either be blocked for 24 hours or they will have to reset the password.

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If it's the first or second attempt, you will be able to see an error message stating "Enter valid credentials."

If it's a consecutive failure attempt after the first and second, you will be able to see an error message stating "Enter valid credentials. N Attempts Remaining." where N = Total attempts (6) - Current attempt

When it's a third consecutive unsuccessful attempt -

You will either need to wait 24 hours to regain the new 6 attempts or reset the password.

In the case mentioned above, as the chain of consecutive 6 failed attempts is broken, then post the successful attempt, the user will again receive 6 attempts for the retry.