Communities - Ask A Question
Community Questions or Ask A Question feature allows panel members to create a single-select survey or a poll within the community in-order to get responses from the panel members.
This way the panel members can share their interest/views directly with each other on the same community.
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How to enable this feature on the Communities Platform?
This feature will get enabled on Member Portal if the admin/moderator enables this feature from the Panel.
Steps to enable this feature for the members:
- Go to Communities >> Modules >> Polls >> Community Questions
- Toggle on the "Allow Community Questions"
As soon as the toggle is turned on, this feature gets enabled on Member Portal.
On Admin/Manager Panel
On Member Portal
How can a member add or ask a question to the fellow community members?
The member can also change the question/responses if they feel to do so. Just click on "Change your question" button.
One member can add one question only.
How will this question/poll appear for other participants?
For other participants, they just need to click on "Ask A Question" tab.
Then, on the bottom of the screen, they will see the question, click on the "Submit" button to take the poll. Once you have provided your answer, click on "Finish" button.
Will these polls (created by participants) be administered by the Admin?
Yes, the polls created by all participants will be visible to Admin/moderator on the Same tab. (Polls >> Community Questions)
What are the other actions that the admin can perform?
The admin can perform various actions on this poll-
- They can search the questions using the search bar.
- If the admin feels that the poll doesn't add any value, they can delete this poll from their end by hovering over the row and clicking on the "bin" icon.
- Furthermore, they can click on the question, and
- Download the excel sheet to check which all participants have responded and what was the response.
- They can move this poll to Global Profile Fields or to the Profiling Surveys, by clicking on the "Move" button
- They can change the text of the question, assign points or even change the status of the poll by clicking on the "settings/gear" icon.
- When clicked on the question/poll text, it can be further converted to Profile Field too.
License
This feature is available with the following license :
Communities
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