Getting started

A community is valuable only when the members actively participate in it. Hence, it is important to periodically cleanse it so that you have an active community.

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How can I mark members as Inactive?

There are various ways the admin can mark members as Inactive

From Member Management tab, members who fall under Non-Responsive members can be marked as Inactive by clicking on "Mark as Inactive"
The other way is by updating the bulk status of the members from the Update Status Tab.

How can you delete all the inactive members in your community?

To delete all the inactive members in your community go to:

Communities » Community » Members » Member Management

Click on Delete Inactive Members

How can you find the data and the count of inactive members?

To find the data and the count of inactive members, you can get this by 2 ways-

You can check the count by going to Member List >> Advanced search >> Select the member status as the field and value as "Inactive". You will seee the count of inactive members.

The other way to check the count and data is by going to Member Management >> Delete Inactive Members. On click of it, the pop-up opens with the count displayed by default at the top and the Download Report will give you the data wrt those members.