Sms pricing

QuestionPro SMS distribution enables you to reach your target audience via mobile devices and collect feedback on the go. The multiple factors that affect how many credits are used when sending SMS surveys will all be covered on this page. These include the recipient's country, the message length, and the characters used in the message. The characters you use in your SMS message can influence whether the message is split into multiple messages. The character encoding determines this. Encoding is classified into two types: GSM-7 and UCS-2. The default encoding standard is GSM-7, which includes the majority of commonly used characters. The characters that are part of the GSM-7 set can be found here. A message encoded with GSM-7 can have a maximum of 160 characters. If your message contains a non-GSM character, the entire message will be encoded using UCS-2. A UCS-2 message can have a maximum of 70 characters.

• The survey link within the message will count against your character limit.
• If your message has more than 160 GSM-7 or 70 UCS-2 characters, it will be sent in multiple messages. Each message can contain up to 153 GSM-7 or 67 UCS-2 characters and will cost credits.