California Consumer Privacy Act (CCPA) Compliance

The California Consumer Privacy Act (CCPA) is a bill intended to enhance privacy rights and consumer protection for residents of California, United States. The intentions of the Act are to provide California residents with the right to:

1. Know what personal data is being collected about them.
2. Know whether their personal data is sold or disclosed and to whom.
3. Say no to the sale of personal data.
4. Access their personal data.
5. Request a business to delete any personal information about a consumer collected from that consumer.
6. Not be discriminated against for exercising their privacy rights.

Please follow the steps below to set up CCPA compliance for your QuestionPro account:

• Go to Surveys >> My Account(Top Right Corner) >> Compliance >> Privacy

• Enable the CCPA Compliance toggle.
• Modify the policy document if required. Click on Save Changes.

After the CCPA is setup for your account, all the surveys will have a link to Privacy and Data Security on the left bottom part of the survey. The respondents can click on this link to open the privacy pop-up. The respondents will get a list of surveys answered by them in the pop-up, from where the respondents can either download their responses or request to delete those responses.

You can view the deletion requests by going to Surveys >> My Account(Top Right Corner) >> Compliance >> Privacy and clicking on the Deletion Requests tab. You can delete the responses directly from here for the respondents who have requested to delete their data.