Updating the time zone for an account

To change the time zone for your account, go to: Login » Surveys » My Account (top right corner)

Under My Account, select the required timezone from the drop down.

The new timezone will now be used across your account.

Click on the date format drop-down and select the date format that suits your region. By default, all dates are in the format - MM/DD/YYYY so August 22, 2019, will be recorded as 08/22/2019.

If you have set up a time zone for your account, then, depending on the time zone, your date format will also change. If you select any of the time zones in the US or Canada, the date format will be: MM/DD/YYYY. For rest of the world, the date format used will be: DD/MM/YYYY so August 22, 2019, will be recorded as 22/08/2019.

The time stamp is recorded when the respondent clicks on the Continue/Submit button for the survey. For multi-page surveys, the time stamp is recorded and updated every time the respondent clicks on the Continue button.

The default time zone for the time stamp is PST (Pacific Time). If you have updated time zone on your account (e.g. GMT) then the time stamp will be as per your account's updated time zone.