Survey Edit and Collaboration 2025 - FAQ

We've supercharged our survey-building platform with a new tech stack and significant infrastructure enhancements! This isn't just an update; it's a complete overhaul designed to elevate your survey creation workflow and bring you a more powerful, reliable, and seamless experience.

• Blazing-Fast Performance: Create, build, and publish complex surveys quicker than ever before.
• Enhanced Stability: Enjoy a more robust and dependable platform with consistent and uninterrupted performance.
• Future-Ready Foundation: These upgrades lay the groundwork for exciting new features and capabilities coming soon!

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Draft and Publish Survey Modes: All new surveys are now created in draft mode, providing a dedicated space for you to build and thoroughly test your survey before it goes live.

When you're ready to begin collecting data, simply publish your survey to launch it. This new process ensures your surveys are polished and ready for your audience.

Collaborate and Build Surveys Together: Our platform allows you and your team to collaborate on surveys in real-time. You can easily work with users across your team or entire organization.

The new real-time presence indicator lets you see who is actively working on a survey, so you can avoid conflicting changes and stay aligned with your collaborators.

Survey Versions: Our platform now features robust survey versioning to give you greater control over your surveys. Every action is logged, providing a clear history of changes. You can now revert to any previous version of your survey, ensuring you have a complete record and the flexibility to undo changes whenever needed.

No change! We're transitioning to an upgraded platform, but there's no action required for your current surveys. All of your existing projects are safe and will remain unchanged.

Going forward, any new surveys you create will benefit from the enhanced features and performance of our new architecture.

We've made a significant effort to ensure this upgrade is seamless for you.

The user experience will remain familiar, with only a few intuitive upgrades designed to make building surveys even easier. This means there's no need for any formal training, and you'll find there is no learning curve to navigate the new platform. You can continue creating surveys just as you always have.

To ensure a smooth transition, rollout plan includes:

• Webinars: We will host webinars and live Q&A sessions to address any specific questions you may have.
• Self-Guided Resources: A refreshed knowledge base with articles and short videos that demonstrate the new features.

For surveys created on our new and improved infrastructure, you'll now see the Draft and Publish modes clearly displayed in the top right corner.

For all surveys on our legacy infrastructure, the live survey link will remain always visible. The draft and publish options will not be available for these older surveys.