- Media library
- Question limits
- Creating a survey from MS Word doc
- How to edit live surveys
- Survey blocks
- Survey block randomizer
- Question randomization
- Scale Library
- What is monadic testing?
- What is sequential monadic testing?
- Extraction Support for Image Chooser Question Types
- What is comparison testing?
- Custom validation messages
- Survey Builder with QuestionPro AI
- Testing Send
- Survey Preview Options
- Add Questions From a Document
- Standard question types
- Advanced question types
- Multiple choice question type
- Text question- comment box
- Matrix multi-point scales question type
- Rank order question
- Smiley-rating question
- Image question type
- Date and time question type
- reCAPTCHA question type
- Net Promoter Score question type
- Van Westendorp's price sensitivity question
- Choice modelling questions
- Side-By-Side matrix question
- Homunculus question type
- Predictive answer options
- Presentation text questions
- Multiple choice: select one
- Multiple choice: select many
- Page timer
- Contact information question
- Matrix multi-select question
- Matrix spreadsheet question
- Closed card sorting question
- Flex Matrix
- Text Slider Question Type
- Graphical Rating Scales
- Rank Order - Drag and Drop
- Bipolar Matrix - Slider
- Bipolar Matrix Likert Scale
- Gabor Granger
- Verified Digital Signature
- Star Rating Question Type
- Push to social
- Attach Upload File Question
- Constant Sum Question
- Video Insights
- Platform connect
- Communities Recruitment
- TubePulse
- Open Card Sorting
- Map Question Type
- LiveCast
- Answer type
- Reorder questions
- Question tips
- Text box next to question
- Text question settings
- Adding other option
- Matrix question settings
- Image rating question settings
- Scale options for numeric slider question
- Constant sum question settings
- Setting default answer option
- Exclusive option for multiple choice questions
- Validate question
- Bulk validation settings
- Remove validation message
- Question separators
- Question Code
- Page breaks in survey
- Survey introduction with acceptance checkbox
- RegEx Validation
- Question Library
- Embed Media
- Slider Start Position
- Answer Display - Alternate Flip
- Matrix - Auto Focus Mode
- Text validations
- Numeric Input Settings- Spreadsheet
- Answer Groups
- Hidden Questions
- Decimal Separator Currency Format
- Allow Multiple Files - Attache/Upload Question Type
- Text box - Keyboard input type
- Deep Dive
- Answer Display Order
- Alternate colors
- Conjoint Best Practices
- Multi-media file limits
- Conjoint Prohibited Pairs
- Add logo to survey
- Custom Themes
- Display Settings
- Auto-advance
- Progress bar
- Automatic question numbering option
- Enabling social network toolbar
- Browser Title
- Print or export to PDF, DOC
- Survey Navigation Buttons
- Accessible Theme
- Back and Exit Navigation Buttons
- Focus Mode
- Survey Layout
- Survey Layout - Visual
- Telly Integration
- Telly Integration
- Workspace URL
- Classic Layout
- Branching - Skip Logic
- Compound Branching
- Compound or delayed branching
- Response Based Quota Control
- Dynamic text or comment boxes
- Extraction logic
- Show or hide question logic
- Dynamic show or hide
- Scoring logic
- Net promoter scoring model
- Piping text
- Survey chaining
- Looping logic
- Branching to terminate survey
- Logic operators
- Selected N of M logic
- JavaScript Logic Syntax Reference
- Block Flow
- Block Looping
- Scoring Engine: Syntax Reference
- Always Extract and Never Extract Logic
- Matrix Extraction
- Locked Extraction
- Dynamic Custom Variable Update
- Advanced Randomization
- Custom Scripting Examples
- Survey Logic Builder - AI
- Custom Scripting - Custom Logic Engine Question
- Survey settings
- Save & continue
- Anti Ballot Box Stuffing (ABBS) - disable multiple responses
- Deactivate survey
- Admin confirmation email
- Action alerts
- Survey timeout
- Finish options
- Spotlight report
- Print survey response
- Search and replace
- Survey Timer
- Allowing multiple respondents from the same device
- Text Input Size Settings
- Admin Confirmation Emails
- Survey Close Date
- Respondent Location Data
- Review Mode
- Review, Edit and Print Responses
- Geo coding
- Dynamic Progress Bar
- Response Quota
- Age Verification
- Tools - Survey Options
- Live survey URL
- Customize survey URL
- Create email invitation
- Personalizing emails
- Email invitation settings
- Email list filter
- Survey reminders
- Export batch
- Email status
- Spam index
- Send surveys via SMS
- Phone & paper
- Adding responses manually
- SMS Pricing
- Embedding Question In Email
- Deleting Email Lists
- Multilingual Survey Distribution
- SMTP
- Reply-To Email Address
- Domain Authentication
- Email Delivery Troubleshooting
- QR Code
- Email Delivery and Deliverability
- Survey Dashboard - Report
- Overall participant statistics
- Dropout analysis
- Pivot table
- Turf analysis
- Trend analysis
- Correlation analysis
- Survey comparison
- Gap analysis
- Mean calculation
- Weighted mean
- Spider chart
- Cluster Analysis
- Dashboard filter
- Datapad
- Download Options - Dashboard
- HotSpot analysis
- Heatmap analysis
- Weighted Rank Order
- Cross-Tabulation Grouping Answer Options
- A/B Testing in QuestionPro Surveys
- Data Quality
- Data Quality Terminates
- Matrix Heatmap Chart
- Column proportions test
- Response Identifier
- TURF Reach Analysis
- Bulk Edit System Variables
- Weighting and balancing
- Conjoint analysis designs
- Conjoint part worths calculation
- Conjoint calculations and methodology
- Conjoint attribute importance
- Conjoint profiles
- Market segmentation simulator
- Conjoint brand premium and price elasticity
- What is MaxDiff scaling
- MaxDiff settings
- Anchored MaxDiff Analysis [BETA Release]
- MaxDiff FAQ
- MaxDiff- Interpreting Results
- Automatic email report
- Data quality - Patterned responses
- Data quality - gibberish words
- Import external data
- Download center
- Consolidate report
- Delete survey data
- Data quality - All checkboxes selected
- Exporting data to Word or Powerpoint
- Scheduled reports
- Datapad
- Notification Group
- Unselected Checkbox Representation
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- Update time zone
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- Add Users
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- Welcome Email
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- Bulk Add Users
- Two-Factor Authentication
- Network Access
- Changing ownership of the survey
- Unable to access Chat support
- Navigating QuestionPro Products
- Agency Partnership Referral Program
- Response Limits
Customized Email Invitations
Once you have created your survey, you can invite respondents to answer your survey by sending them email invitations with the survey link. QuestionPro allows you to send survey invitations via email along with other options like SMS, survey links, etc.
To ensure inbox delivery of emails, QuestionPro provides you with a default from and reply-to email address to send your survey invitations via email. You can customize the survey invitation to improve response rates by brand recognition by customizing the email subject, email body, email from name.What are the customization options for email invitation?
You can customize the following:
- Email Subject: Using a genuine and exciting subject line can improve open rates and responses to your survey.
- Email Body: Writing a good invitation will improve response rates. Letting respondents know the purpose of your research, time required to answer the survey, and most importantly thanking them improves response rates as well as data quality.
- Sender from name and email address: From name and email address is almost as important as a good subject line. From name and email address helps respondents identify your brand and also ensures inbox delivery increasing your response rates.
How to add a custom from email address?
To use a custom from email address, you need to confirm the following:
Verify ownership/access to the inbox of the from email address that you wish to use.
Domain for the from email address needs to be DKIM verified and SPF, DMARC alignment should pass.
To add a custom from email address, Go to: Surveys (Select Survey) » Distribute
Open the dropdown for the from email address and click on Add From Email
If you haven't added and verified a domain, click on the Domain Verification tab.
Under Domain Verification tab, click on New Domain
Add new email domain, select the DKIM key size (bits) and click Next
Follow the process to add DKIM key and SPF record.
Once domain is verified, now you can use this domain to add a custom from email address.
Under the Email tab, you can now add the from email address and select the verified domain for the email address.
Click on Add and Verify Email
Verify the email from the email sent to the inbox.
Add required custom from email addresses and get them verified from the email sent to the inbox.
You can resend verification email if you haven't received the verification email. If you have verified, you can refresh to check verification status.
You can now use these as your from and reply-to email addresses.
Can I edit the from name without changing the from email?
Yes. to edit the from name, click on Add From Email option under From email dropdown.
Hover on the row you wish to edit and click on the pencil icon to edit the from name.
Can I authenticate multiple different email domains?
The number of email domains a user can authenticate depends upon their license. Following number of domains can be added based on the license:
| License | No. of email domains |
|---|---|
| Advanced | 1 |
| Team Edition | 3 |
| Research Edition | 5 |
| Communities | 5 |
| Customer Experience | 5 |
| Workforce | 5 |
License
This feature is available with the following licenses :
