Show or hide answer options

Show or hide options logic allows you to decide which answer option should be displayed based on defined criteria.

These criteria can be based on answers to questions or custom variables.

You must have a page break between the source logic questions and the question you want to show/hide options for. The system should be able to collect the data and then make a decision to show or hide a particular answer option.

To set up show/hide options logic:

• Go to: Login » Surveys (click on a survey) » Edit.
• Add all the required questions to your survey.
• Hover over the question to which you wish to apply logic and click on logic.



• A pop-up will appear.
• Click on Show/Hide Options.



• Switch the toggle to either Show option by default or Hide option by default to set the action to be taken if the defined criteria is met when the respondent takes the survey.
• Start creating criteria by adding a name for each.
• Now set up condition checks for the criteria.
• Select the question, select the comparison operator, and select the answer option.
• You can add another condition by clicking the plus icon.
• You can create additional criteria by repeating the above steps.
• Click on Save Logic.

While creating show/hide logic criteria based on the answer options of multi-select question, if I select other answer options too, the logic does not work. Why is it so?

If you apply a show/hide option on an answer option, for that logic to work, you will have to select that answer option only. If any other answer option is selected along with the one to which logic is applied, the logic will not work.

Consider the below example:

There are two questions: Q1 is multi-select, and Q2 is single-select. The criteria applied are as follows:

If for Q1, the answer option Tahini brownie is selected, then show the Tahini brownie rating option in Q2.

Now, if you preview the survey and select the Tahini brownie option only, then the logic will work properly.

If you select the Tahini brownie along with any other answer option, then the logic will nullify and will not work.